Using the strategies you will learn, you can expect to get 3x the number of qualified appointments, in half the time or less than you spend now! You’ll know exactly how to plan your calls, and what return you can expect
‘I admit it
- I just don’t enjoy cold calling’
You’re not alone - I’ve met very few who do. But armed with the knowledge you’ll get from this workshop, I guarantee you will change the way you feel about it
‘So many companies operate a no name policy - we can’t get through’
Find out how to get through to the right contact - even if you don’t know their name and the receptionist won’t give it out.
‘I find the first couple of minutes of a cold call very difficult - but I’m fine if I can get the conversation going.’
In the workshop you will discover the 5 stages of the perfect phone introduction - and develop your own personalised introduction that will ensure you get immediate rapport with your contact.
- there’s always a gatekeeper’
Get the gatekeeper on your side and wanting to help you get to the right contact. You will learn how to approach gatekeepers with an inclusive style that distinguishes you from the typical 'pushy' sales calls.
‘Voicemail is a real pain - I leave a message but no one ever calls back’
You will learn how to use voicemail to your advantage, and how to treat it as an opportunity, not an obstacle.
‘I’m reluctant to call because I feel I’m disturbing them and don't like cold calls’
Discover how to remove any concerns about disturbing your contact - plus you will learn how to absolutely and positively differentiate yourself from any other caller.
‘Even when I get an appointment, I often turn up and find there’s no opportunity for business, and I’ve wasted my time’
By using the phone techniques in this workshop, you will confidently and quickly be able to qualify your contact and organisation, putting you in the driving seat when it comes to deciding if you should invest your time in developing the relationship.
TIMES: 9.30am - 4.30pm
(+VAT)
1 Delegate
2 Delegates
3 or more Delegates
This seminar can be delivered at your location with rates starting from £1050, possibly working out more cost effective if you have 3 or more delegates to be trained.
Call us on 0845 056 9508 to discuss your requirements or visit the
In House Training page on the website.
Keith Skitt is one of the most experienced sales and business development specialists in the UK.
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If for any reason you are not completely satisfied with any B2B workshop, your money will be immediately refunded in full.
- £265pp
- £225pp
Doing business on the phoneThe 3 rules that will fundamentally change the way you approach cold callingUnderstand the benefits of doing business on the phoneHow phone communication is different to face-to-faceAvoid the traps that most sales people make on the phone
Personal PreparationOvercoming reluctance to picking up the phoneHow to overcome the fear of cold callingBuild motivation for callingDiscover your biggest advantage when calling, and how to use it to double your effectiveness
Pre Call PlanningHow to organise yourself to maximise opportunities on the phoneWhen to use call campaigns and how they can dramatically get you more appointmentsWhat measures to put in place that will automatically improve your performance
Getting ThroughEasily deal with the increasingly common No-Name policyLearn how to use Voicemail as an opportunity - not an obstacle Get gatekeepers on your side
Managing the CallLearn how to create your own INTRO that will immediately engage your contactRecognise the 3 critical components of any call - and different techniques for each oneLearn the single most important phrase in any call (makes every call easier!)Instantly establish rapport with your contactUnderstand how to manage a phone conversation so that you learn everything you need to know How to present the appointment as the logical next step - overcome objections before they arise
Experienced sales professionals who want an extra edge when booking appointmentsSalespeople using the phone to find customersSales co-ordinator making appointment for a sales groupSales managers looking for new ways to motivate a teamIndependent business people looking for new prospectsAnyone new to sales looking for an immediate confidence and skills boost
This is what Rosie Sutton of Go Vouchers said following a workshop in July
"I just wanted to say thank you so much for a fantastic day of training, I feel like I’ve walked away with so many useful hints/tips and also the confidence to approach the big boys in the industry. The day was well laid out and you kept my attention throughout, I also enjoyed interacting with the other group members."
Coaching throughout the day, as each workshop is limited in numbers to ensure interactionA comprehensive workbook, used during the day to develop & record your own unique strategiesAn in-depth manual containing all the detail of the workshop contentUseful supplementary information that is not available elsewherePost workshop online coaching support to ensure you implement your new skills effectivelyYour lunch and refreshments throughout the day
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